Phenomenail Cancellation and Refund Policy

24 hour notice is needed for rescheduling or cancellation. $20 fee will be needed if rescheduled after a no-show appointment.

Your appointments are very important to The Phenomenail, is reserved especially for you, I understand that sometimes schedule adjustments are necessary; therefore, I respectfully request at least 24 hours notice for cancellations.

 24 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients on my waiting list miss the opportunity to receive services. Our appointments are confirmed 48 and 24 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply. We will be asking for a credit card to have on file.

- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.

- “NO SHOWS” will be charged 100% of the reserved service amount.

- Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount.

- Multiple services not cancelled 24 hours in advance will be charged 100% of the reserved service amount. 50% of your multiple services may be charged to your credit card to reserve the appointment time.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our scheduled filled, thus better serving everyone. The Phenomenail policies are presented and provided in the best quality and tradition of excellent servicing for our established and

future clientele. Thank you for viewing and supporting our policies criteria.

Refund Policy:

With any reason if you are not satisfied with our services please let us know so we can fix it. Otherwise Phenomenail has no-refund policy.